FAQS

Frequently Asked Questions

 

What type of payment do you accept?

Do You Deliver & Set-up?

Are Your Units Safe?

Are Your Units Clean?

What Type Of Surface Area & How Much Space Do I Need?

What kind of power is required?

Are You Insured?

Do You Require A Deposit? How Soon Should I Make A Reservation?

What Is Your Policy On Rain & Weather?

 

  • What type of payment do you accept?
    We accept Visa, MasterCard, American Express, money orders and cash.  Our business clients may pay with a business check. Upon arrival before setup, payment is expected.
     

  • Do You Deliver & Set-up?
    Yes! We deliver and set-up ALL of our rentals. We set-up at least 1/2 hr. prior to your party. Set-up takes approximately 30 minutes. At this time, we inspect the unit for cleanliness and safety. When your party is over, we come back to take the unit down. This service is included in the rental cost.
     

  • Are Your Units Safe?
    Yes! Your child's safety is our number one concern. We chose our units because of their safety features. Each unit is tied down using the appropriate stakes (18 or 36 inch). This varies depending on the unit. Remember, ADULT SUPERVISION IS A MUST! This will insure that a few simple rules are followed and everyone has a FUN & SAFE time!
     

  • Are Your Units Clean?
    Our inflatables are cleaned with a disinfectant solution that is biodegradable and non-toxic after every rental.
     

  • What Type Of Surface Area & How Much Space Do I Need?
    The area should be level and approximately 15 x 15 in area. This allows more than enough room for most of our units. Our water units do require a larger area. Please give us a call and we can help you determine whether your area is large enough. We can set up on most surfaces as long as it is level: Grass, Concrete, Asphalt. Please turn off your sprinkler system before we arrive and for the duration of your party. Our Bounce Houses are not made to be used wet. Also, please make sure that your yard area is clean, mowed and free of debris...especially "doggie debris", sticks, and rocks. We reserve the right to cancel if the set-up area does not meet these requirements. Because we may have other rentals scheduled for the same day, please be sure that these areas are addressed before we arrive. We will not wait around while these issues are addressed.
     

  • What kind of power is required?
    Our inflatables plug into a standard 110 household outlet. We supply the extension cord.  If the desired location is in a park, a generator is available for an additional charge.
     

  • Are You Insured?
    Yes. We are Licensed and Fully Insured! We are fully insured in the event of injury due to our gross negligence or malfunction of our equipment. This statement in no way implies legal responsibility. PLEASE READ ALL PAGES OF YOUR RENTAL CONTRACT. For your convenience, our Rental Contract is posted on our website. All individuals and/or companies who rent any of our units are required to sign a liability waiver prior to set-up. We CANNOT set-up any unit until this waiver is signed by an adult.
     

  • Do You Require A Deposit? How Soon Should I Make A Reservation?
    No deposit is required. After we receive your reservation, you will receive a confirmation from us within 24 hours.  If you decide to cancel, please let us know as soon as possible prior to your event so that we might rent the unit out to another party. We book our units on a FIRST COME, FIRST SERVE basis. As soon as you know your party date & time, give us a call. We welcome last minute calls, and will try to accommodate your needs if possible depending on unit availability.
     

  • What Is Your Policy On Rain & Weather?
    For safety reasons, we reserve the right to cancel any rental due to rain, high winds (15 mph or higher), or other weather related issues. No payment would be required. If the weather is questionable (ie: it is cloudy and rain is a possibility) at the time of your party, we can still set-up if you choose but NO REFUND WILL BE GIVEN once we set up.

 

RESERVE YOUR JUMP HOUSE TODAY!

 

Jump-N-Bounce, LLC

Copyright © 2008

All Rights Reserved

 Licensed and
Fully Insured.

 

[Jump-Home] [Jump Houses] [Combos and  Obstacles] [Waterslides] [Misc Party  Rentals] [Game Rentals] [Free Kids  Games] [Party Links] [Reservation Form] [FAQS] [Bounce Party Photos] [Wedding Tents,  Tables & More]

New Tent Sales

www.DianeBauer.com

New Tent Sales

We Accept Credit Cards

Click here for a Great Gift Idea!!

We cater to these areas!

(Some areas may be Subject to Travel Fee)

Altamonte Springs

Apopka

Casselberry

Debary

Deland

Deltona

Lake Mary

Longwood

Maitland

Ocoee

Orange City

Orlando

Oviedo

Sanford

Windermere

Winter Garden

Winter Park

Winter Springs

(Some areas may be Subject to Travel Fee)

Orange County

Seminole County

Volusia County

 

Contact us for other areas!

Personalized Graduation Party Supplies